Seniors create Net, phone jam trying to get Medicare plan info view story
Thursday, November 17, 2005 Susan Jaffe - - Cleveland Plain Dealer
| Thousands of seniors were ready Tuesday for Medicare prescription drug coverage, but technology was less so.
On the first day of enrollment, Medicare's much-touted drug plan finder on the Internet was overwhelmed by demand and collapsed some time in the morning.
And constant telephone calls clogged information hot lines.
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